Services
01 / 06
Web & Mobile
Sites and apps built to be used daily.
- Platforms
- Portals
- iOS · Android
When off-the-shelf software does not fit your business model, we engineer purpose-built enterprise applications from the ground up. Our development teams work across .NET Core, React, Flutter, Node.js and Python to build scalable, secure and maintainable systems that align precisely with your workflows.
How we deliver
- Step 1 of 6
Requirements engineering
Functional specifications, user stories, wireframes and technical architecture, documented before development begins.
- Step 2 of 6
UX/UI design
Research-led interface design using Figma: responsive, accessible and optimised for daily enterprise use.
- Step 3 of 6
Agile development
Two-week sprint cycles with working software delivered at the end of every sprint and full visibility throughout.
- Step 4 of 6
API & integration layer
REST or GraphQL APIs designed for extensibility, connecting payment gateways, logistics providers, ERPs and accounting platforms.
- Step 5 of 6
QA & security testing
Automated tests, manual QA, load testing and security reviews matched to the application and agreed release scope.
- Step 6 of 6
Deployment & DevOps
CI/CD pipelines, container deployment, monitoring and rollback procedures built into the delivery plan.
Scope
- React + .NET Core / Node.js
- Multi-tenant SaaS platforms
- Microservices and event-driven systems
- Progressive Web Apps and offline-first architecture
- B2B, supplier and customer portals
Questions
How is the project priced?
We offer fixed-price engagements for a defined scope and time-and-materials for evolving requirements. A detailed statement of work sets out the scope before work begins.
Who owns the code?
Source-code delivery and intellectual-property ownership are set out in your project agreement, including any third-party components.
Can you maintain software your team did not build?
Yes. We can take over maintenance, enhancements and refactoring of applications built by other vendors or in-house teams, starting with a technical review.
What technology stacks do you support?
.NET Core, React, Node.js and Python; Flutter and React Native for mobile; Azure and AWS for cloud; PostgreSQL, SQL Server and MongoDB for data.
We build enterprise-grade iOS and Android applications for real-world conditions: offline operation, low-bandwidth environments, rugged hardware, barcode scanners and high-volume transactions. From customer-facing loyalty apps to internal field service tools, our mobile solutions are built for daily enterprise use.
How we deliver
- Step 1 of 6
Mobile strategy & discovery
User journey mapping, device requirements, offline/online needs and mobile-backend integration architecture.
- Step 2 of 6
UI/UX for mobile
Mobile-first patterns, gesture navigation, clear touch targets and platform-specific iOS and Android design guidelines.
- Step 3 of 6
Cross-platform development
Flutter-first development for a single codebase targeting iOS, Android and web, with platform-specific performance tuning.
- Step 4 of 6
Offline-first architecture
Local SQLite storage, conflict resolution, background sync and offline POS or warehouse scanning capabilities.
- Step 5 of 6
Device & hardware integration
Bluetooth barcode scanners, receipt printers, cash drawers, payment terminals, NFC readers and biometric authentication.
- Step 6 of 6
Beta testing & app store launch
TestFlight and Play Console beta distribution, crash analytics, store listings and phased production rollout.
Scope
- Flutter: iOS, Android and web
- React Native
- Swift and Kotlin
- Mobile POS and hardware integration
- Microsoft Intune / Workspace ONE compatibility
Questions
Flutter or React Native?
Flutter is our starting point for new enterprise projects, with a single codebase and support for complex interfaces and hardware integrations. React Native fits teams with existing JavaScript expertise.
Can the app work offline?
Yes. Data is stored locally, transactions are queued and changes sync when connectivity returns. This supports warehouse scanning, field sales and POS in low-connectivity environments.
Can you integrate with our existing ERP?
Yes. We build an API integration layer connecting the mobile app to your ERP, CRM or custom backend.
Do you handle app store submission?
Yes. We can handle store listings, screenshots, privacy manifests and update submissions as part of the agreed delivery and support scope.
02 / 06
AI & Automation
Assistants and workflows on your own data.
- Copilots
- Documents
- Forecasting
We build practical, production-ready AI tools that work inside your business. Our focus is on reducing overstock, automating document processing, enabling natural-language access to ERP data, predicting demand and surfacing operational intelligence from the data you already have.
How we deliver
- Step 1 of 6
AI readiness assessment
Data audit, use-case prioritisation, ROI modelling and infrastructure evaluation before committing to an AI solution.
- Step 2 of 6
Data pipeline & preparation
ETL pipelines, data lakes, feature engineering and training datasets prepared from historical business data.
- Step 3 of 6
Model development
Custom machine-learning models, LLM integration, prompt engineering, retrieval-augmented generation and orchestration.
- Step 4 of 6
Business system integration
Embed AI outputs in your ERP, CRM, dashboards and operational workflows so they work where your team works.
- Step 5 of 6
Monitoring & retraining
Performance dashboards, data drift detection, feedback loops and scheduled retraining to maintain accuracy.
- Step 6 of 6
Human-in-the-loop design
Confidence thresholds, manual review queues, decision audit trails and override mechanisms keep people in control.
Scope
- Demand forecasting and stock optimisation
- Business copilots for ERP queries and reporting
- OCR for invoices, purchase orders and contracts
- Computer vision for shelf audits and inspection
- Customer service and internal helpdesk chatbots
- Predictive maintenance using IoT data
Questions
Do we need a large dataset?
Not always. Copilots and document processing can begin with limited historical data. Forecasting typically benefits from at least 12 months of transaction history.
Can AI work with our existing systems?
Yes. We can embed AI capabilities into operational workflows or build a standalone service that connects to your ERP or backend through APIs.
How do you handle AI errors?
We use confidence scores, review queues and audit trails. High-stakes decisions have human checkpoints before execution.
What AI infrastructure do you use?
The stack is selected for the use case: language-model APIs, LangChain orchestration, TensorFlow or scikit-learn, and services on Azure or AWS.
04 / 06
Dynamics 365
Finance, supply chain and sales. One system.
- Business Central
- CRM
- Power BI
A full-lifecycle Microsoft Dynamics 365 practice. Business Central for finance, supply chain and operations; Dynamics 365 CRM for sales and customer service. Implementation, consulting, customisation, integration and long-run support, with Power BI reporting built in.
How we deliver
- Step 1 of 6
Fit assessment
Workshops to map your finance, purchasing, inventory and sales processes against Business Central and CRM, with gaps identified early.
- Step 2 of 6
Solution design
Chart of accounts, dimensions, posting groups, approval workflows and security roles designed before configuration begins.
- Step 3 of 6
Configuration & extensions
Standard configuration first, then AL extensions or ISV add-ons only where the business genuinely needs them.
- Step 4 of 6
Integration
Connections to e-commerce, payroll, banking, warehouse hardware and any systems that stay, through standard APIs and Power Platform.
- Step 5 of 6
Data migration & testing
Master data and opening balances migrated, reconciled and signed off through user acceptance testing.
- Step 6 of 6
Go-live & support
Cutover plan, hypercare and an agreed support arrangement so month-end closes cleanly from the first period.
Scope
- Dynamics 365 Business Central (finance, supply chain, projects, manufacturing)
- Dynamics 365 Sales and Customer Service
- Power BI and Business Central reporting
- AL extensions and ISV solutions
- Power Platform integration
- Upgrades from Dynamics NAV and legacy systems
Questions
Is Business Central right for us?
It suits small and mid-sized organisations that need proper finance, inventory and operations in one system without a large ERP programme. We confirm the fit in the assessment.
Can you move us from NAV or another system?
Yes. Upgrades from Dynamics NAV and migrations from other accounting or ERP systems are a common starting point.
Do you customise or configure?
Configure first. We customise through extensions only when a real process demands it, so upgrades stay simple.
What about ongoing support?
We offer support and enhancement plans after go-live, including user questions, report changes and Microsoft update management.
We redesign processes, train people, migrate data and manage change so your go-live is a business event, not just an IT event. From finance and inventory to manufacturing and customer management, we align your ERP with the way your business operates.
How we deliver
- Step 1 of 6
Discovery & advisory
Business process workshops, AS-IS mapping, GAP analysis and a custom-fit solution blueprint aligned to your operations.
- Step 2 of 6
System design & configuration
Detailed system design, module configuration, workflow setup, approval hierarchies and role-based access control.
- Step 3 of 6
Data migration
Full data audit, cleansing, structured migration and validation of customers, vendors, inventory, financials and history.
- Step 4 of 6
Integration engineering
API-based integration with e-commerce platforms, payment gateways, logistics partners, accounting tools and legacy systems.
- Step 5 of 6
User training & enablement
Department-wise training programs, train-the-trainer models, user manuals and an on-demand video library.
- Step 6 of 6
Go-live & hypercare
Parallel run support, cutover planning, day-one hypercare and post-launch monitoring with a dedicated success manager.
Scope
- Fast-track SME deployments
- Structured enterprise rollouts
- Phased, module-by-module adoption
- Agile delivery with two-week review cycles
Questions
How long does an ERP implementation take?
Standard SME deployments typically take 4–8 weeks. Large enterprise rollouts with custom modules, multiple branches or complex integrations typically run 12–24 weeks. We confirm a timeline after discovery.
Can we go live in phases?
Yes. Start with Finance, Inventory and POS, then add HRMS, Manufacturing or CRM. We structure phased rollouts to minimise disruption between phases.
What happens after go-live?
Hypercare includes check-ins, issue resolution and performance monitoring. We scope the support period in your proposal, with a managed services option for ongoing care.
Do you handle data from our old system?
Yes. Our migration framework covers extraction, mapping, cleansing and validation. We support Excel, CSV and direct SQL migration from most ERP systems.
Raw data in your ERP, CRM and operational systems becomes valuable when it is surfaced as clear, actionable insight. We transform fragmented business data into executive dashboards, KPI monitors, forecasting models and enterprise data warehouses, giving every level of your organisation the right information at the right time.
How we deliver
- Step 1 of 6
Data discovery & mapping
Audit ERP, POS, CRM, e-commerce and HR data sources, assess data quality and build a unified data dictionary.
- Step 2 of 6
Data warehouse design
Star schema modelling, dimension and fact table design, with pipelines for batch and real-time data ingestion.
- Step 3 of 6
ETL development
Extraction, transformation and loading pipelines using dbt, Azure Data Factory or Python, on a schedule or triggered by events.
- Step 4 of 6
Dashboards & reports
Executive, operational and departmental dashboards in Power BI, custom React portals or embedded within your ERP.
- Step 5 of 6
KPI framework design
Define business KPIs, leading and lagging indicators, targets and alert thresholds with stakeholders.
- Step 6 of 6
Self-service analytics
Train business users to filter dashboards, author reports and export data, reducing bottlenecks on the IT team.
Scope
- Executive: profit, cash flow and branch performance
- Sales: pipeline health and conversion rates
- Inventory: ABC analysis and reorder points
- Operations: delivery and production scorecards
- HR: headcount and payroll analysis
- Customer: lifetime value and cohort analysis
Questions
Can you connect our existing data sources?
Yes. We connect Power BI, custom portals and data warehouses to SQL databases, APIs, Shopify, Tally, Salesforce, Excel, Google Sheets and other sources.
Power BI or a custom BI portal?
Power BI suits teams that need established reporting tools. A custom React portal gives you control over the interface and embedding within your own application. We build both.
How often do dashboards update?
We design for both incremental updates and batch reporting. Refresh intervals depend on source-system capability and business needs; financial reporting may use overnight batches.
Can managers build their own reports?
Yes. Self-service analytics is a core goal. We configure filtering, drill-down and exports so business users can answer questions without developer support.
We help enterprises move beyond legacy infrastructure, modernise on-premise applications and build the tooling for reliable, fast and secure software delivery. We work primarily on Microsoft Azure and AWS, with capabilities in containerisation, Kubernetes and CI/CD automation.
How we deliver
- Step 1 of 6
Cloud assessment & strategy
Application portfolio analysis, readiness scoring, on-premise versus cloud cost comparison and a phased migration roadmap.
- Step 2 of 6
Architecture design
Networks, subnets, access controls, managed services, redundancy and cost optimisation designed around your requirements.
- Step 3 of 6
Application modernisation
Refactor or re-platform legacy applications to microservices, containers and serverless functions where appropriate.
- Step 4 of 6
Migration execution
Lift-and-shift, re-platform or refactor with cutover planning, parallel environment validation and rollback procedures.
- Step 5 of 6
CI/CD & DevOps
GitHub Actions or Azure DevOps pipelines, automated tests, container registries, deployment approvals and release gates.
- Step 6 of 6
Security & governance
Identity management, network protections, cost budgets, tagging policies and governance guardrails.
Scope
- Azure: App Services, AKS, SQL and Key Vault
- AWS: EC2, EKS, RDS, S3 and CloudWatch
- Kubernetes and Helm
- Docker containerisation
- Infrastructure as code with Terraform and Bicep
- Disaster recovery planning and failover exercises
Questions
Azure or AWS?
We choose around your existing systems, workload, licensing, data-location requirements and budget. Azure fits Microsoft environments; AWS offers another broad platform for global workloads.
How do you manage downtime?
We plan parallel environments, data synchronisation, validation and a scheduled cutover window. Downtime and rollback requirements are agreed before migration.
Will cloud reduce our costs?
We assess total cost before migration. Right-sizing, removing idle resources and suitable pricing plans can reduce costs; the result depends on your workload.
What about data residency?
We map data flows and agree hosting regions, access controls and residency requirements during discovery, then document the architecture for your review.
After implementation, your systems need ongoing care. Our managed services keep ERP, custom applications and cloud infrastructure running with proactive monitoring, security patching, agreed service levels and a dedicated point of contact who understands your business.
How we deliver
- Step 1 of 6
Onboarding & documentation
Document the environment, runbooks, escalation paths and knowledge transfer from implementation to support.
- Step 2 of 6
Monitoring & alerting
Application performance monitoring, uptime checks, error thresholds, database alerts and capacity planning dashboards.
- Step 3 of 6
Helpdesk & ticket management
Support through agreed channels, with priority-based response and resolution targets set out in your service agreement.
- Step 4 of 6
Proactive maintenance
Security patching, dependency updates, database optimisation, backup verification and infrastructure right-sizing.
- Step 5 of 6
Enhancements & minor development
Feature improvements, report modifications, user onboarding and configuration changes within an agreed monthly scope.
- Step 6 of 6
Business reviews
Performance reports, strategy reviews, roadmap alignment and capacity planning for growth.
Scope
- Priority-based incident management
- Monitoring and security patching
- Backup verification and recovery planning
- Dedicated account management
- Monthly infrastructure cost reviews
- 24×7 coverage options, agreed by service plan
Questions
What is included in the retainer?
Monitoring, helpdesk support within agreed service levels, security patching, backup verification and a monthly allowance for minor changes. Major development is scoped separately.
Can you support an existing deployment?
Yes. We can transition a new implementation into managed services or onboard systems built by another team, starting with a technical audit.
Is a long-term contract required?
Term, notice period and support coverage are set out in your service proposal. We match the plan to your operational requirements.
How is support coverage arranged?
We agree business hours or round-the-clock coverage, escalation contacts and incident priorities during onboarding, so your team knows exactly how to get help.
06 / 06
Marketing & Content
Search and content, human-approved.
- SEO
- Content
- Campaigns
AI-assisted marketing operations: search optimisation, social content and campaigns, produced quickly, reviewed by humans, and measured on pipeline rather than vanity metrics. The same automation discipline we bring to your back office, pointed at your growth.
How we deliver
- Step 1 of 6
Positioning & audit
Review of your current site, search visibility, channels and messaging, and agreement on who you are talking to.
- Step 2 of 6
Content system
Voice guidelines, content pillars and a production workflow with AI-assisted drafting and human review at every step.
- Step 3 of 6
Search optimisation
Technical fixes, page structure, keyword mapping and content that answers what your buyers actually search for.
- Step 4 of 6
Social & campaigns
Scheduled content and campaigns across the channels that matter for your market, with approvals before anything goes live.
- Step 5 of 6
Measurement
Dashboards that track enquiries and pipeline, not just impressions, connected to your CRM where possible.
- Step 6 of 6
Ongoing operations
A monthly cadence of production, review and reporting, adjusted as the data comes in.
Scope
- Search optimisation and site performance
- AI-assisted content production with human review
- Social media scheduling and management
- Email and campaign automation
- Analytics and pipeline reporting
- Arabic and English content
Questions
Is the content written by AI?
Drafted with AI assistance, always reviewed and approved by a person before publishing. Nothing goes out unread.
Which channels do you cover?
The ones your buyers use. For most business audiences that means search, LinkedIn and email, with other channels added when there is a reason.
How do you measure results?
Enquiries, qualified leads and pipeline, tracked through your CRM or a simple shared dashboard. We report monthly.
Can this run alongside our own team?
Yes. We can operate the whole system or supply the workflow, tooling and review process for your team to run.